Houses in Westmount collect locks over the years: a front door from one decade, a side entry from another, a garage door that takes its own key. We rekey them all to a single key so the ring in your pocket finally gets lighter, and set up a spare that lives somewhere sensible.
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Houses in Westmount collect locks over the years: a front door from one decade, a side entry from another, a garage door that takes its own key. We rekey them all to a single key so the ring in your pocket finally gets lighter, and set up a spare that lives somewhere sensible.
Every key we cut in Westmount is tested in the lock it belongs to before we leave. It sounds obvious, but a key that works on the bench and sticks in the door is a common complaint about lock work. We turn each one, from both sides where the door allows, and adjust the cut or the cylinder until every key slides in and turns cleanly.
We think of Westmount as home ground, and we work there the way we would want a tradesperson to work in our own house: arrive prepared, explain first, respect the place, leave it tidy and make sure everything works before going. Homes, businesses and vehicles get that same care, whether the job is a lockout, a rekey or a new set of keys.
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Westmount
The lock services below are the ones people in Westmount ask for by name: get me back in, change the locks, rekey the house, put a deadbolt on this door, sort out the shop, open the safe. Each page answers the questions that usually come next, and the technician answers the rest at the door.
Home Lockout ServiceYou stepped out to grab the recycling bin and the door swung shut behind you.
Seized & Jammed Lock OpeningEvery time you pull the key out of the side door it comes away gritty.
Lock RekeyingEvery copy of your house key seems to work a little differently.
Safe Opening & Combination ChangeA customer's rifle safe at the range has a dial that simply will not respond to the combination written on the sales receipt from years ago.
Commercial RekeyingThe office has been reshuffled twice since the locks were last touched.
Commercial-Grade Lock ReplacementAn inspection report flagged the rear exit as needing hardware that opens with one motion and no key, and that door currently has an ordinary keyed knob on the inside.
Car Key ReplacementThe key snapped at the head while you were turning it in a stiff, frosty door lock.
Key Fob ProgrammingA fob went missing weeks ago somewhere between a coat pocket and a parking lot, and a spare has covered the gap since.
Motorcycle & Scooter KeysThe key still opens the seat and unlocks the fork, but at the ignition it needs a slow half-turn and a small lift before the switch engages, a habit that has crept in over years of daily starts.
Lock RekeyingEvery copy of your house key seems to work a little differently.
Deadbolt InstallationThe old deadbolt has grown lazy.
Lock Replacement & UpgradeThe house is fifteen years old and every exterior door still wears the light hardware the builder fitted: a short bolt, a thin strike held by two small screws, and a knob lock that never suited a street entrance.
Vintage Mortise Lock ServiceThe old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves.
Smart Lock InstallationThe deadbolt is a stiff double-cylinder model that needs a key from both sides, and in the dark hallway finding it is a nuisance.
Gate & Building Entry LocksEvery time the courtyard gate closes, it slams hard enough to rattle the fence panels, and the deadlatch never quite drops into the keeper before the spring yanks it the rest of the way.
Mailbox Lock ReplacementThe mail slot on the shop's exterior wall has a small compartment lock that a former employee still has a key to, months after they left.Middlesex, Ontario
2021 Census
About 52% of homes in London were built in 1980 or earlier, according to the 2021 Census.
Older homes tend to have had many hands on their doors: owners, tenants, tradespeople, family. A locksmith visiting such a house pays attention to who holds keys now, and rekeying or a keyed-alike set often matters more than any new hardware.
Single-detached houses make up about 49% of homes in London (2021 Census).
In areas of mixed housing, landlords may own a house here and a few units there. A locksmith can put all of it under one master system so the owner carries one key while each tenant's key opens only their own door.
High security
Homeowners often come to high security after a scare, whether their own or a neighbour's. The advice is the same either way: start with the strike and the bolt, add a cylinder that resists the common tricks, and take control of who can copy the key.
You have lost count of how many people have had a key to your house over the years: cleaners, a contractor, a former partner, the previous owner's family.
The house is fifteen years old and every exterior door still wears the light hardware the builder fitted: a short bolt, a thin strike held by two small screws, and a knob lock that never suited a street entrance.
The old deadbolt has grown lazy.
There is a hole where the cylinder used to be.
High security
A customer's rifle safe at the range has a dial that simply will not respond to the combination written on the sales receipt from years ago.
A homeowner inherited a heavy old dial safe from a parent's house, moved it into the new place, and has no idea whether the bolt-work still works, whether the lock is sound, or how it should be anchored.
Sensible optionHome Lockout Service
WhyWhere your key is decides most of what happens after the door opens.
Sensible optionSeized & Jammed Lock Opening
WhyThe visit runs in a set order.
Sensible optionLock Rekeying
WhyRekeying is a change made inside the lock rather than to the lock itself.
Sensible optionSafe Opening & Combination Change
WhyA safe that arrives with no history at all, through an estate, an auction or a property changing hands, gets treated as an unknown until the locksmith reads it directly: the data plate, the lock type, the dial or keypad style, and any wear that hints at its age.
Sensible optionCommercial Rekeying
WhyA business hands out keys as people join and rarely gets every one back as people leave.
Sensible optionCommercial-Grade Lock Replacement
WhyFire separations and exit routes add a layer that a house entry door never has, and this service is where that layer gets handled properly.
Sensible optionCar Key Replacement
WhyIt helps to think of a car key as several parts sharing one case.
Sensible optionKey Fob Programming
WhyA used vehicle bought with one fob, or none, leaves a household relying on a single point of failure or locked out entirely.
Sensible optionMotorcycle & Scooter Keys
WhyA motorcycle rarely has just one lock.
The moving truck has left, half the boxes are inside, and the single key the previous owner handed over turns the knob but not the deadbolt. Someone locked it on the way out, and nobody has a key that fits it.
Home Lockout ServiceThe key slides all the way in, exactly as it has for years, and then refuses to turn in either direction. Yesterday it needed a small wiggle. This morning it feels set in concrete, and pushing harder only makes the key flex.
Seized & Jammed Lock OpeningEvery copy of your house key seems to work a little differently. One needs a jiggle, another sticks halfway, and the original wore down years ago. The lock itself is fine; the keys have drifted so far from each other that none fits cleanly.
Lock RekeyingThe bookkeeper who set the office safe's code retired in a hurry, and the float cash for tomorrow's registers is sitting behind a keypad nobody else in the building can operate.
Safe Opening & Combination ChangeThe manager's key ring went missing somewhere between the bank and the car, and the master on it opened every door in the building. Until the cylinders are changed, whoever finds it is holding the run of the place.
Commercial RekeyingOvernight someone forced the back door, and the cylinder face is scarred, the metal around the strike has pulled loose from the frame, and the latch no longer sits flush.
Commercial-Grade Lock ReplacementThe engine cranks, catches for a second and dies, and a small key-shaped light keeps blinking on the dash. The blade turns the ignition and the doors perfectly well, but the car has stopped recognizing the chip inside the key.
Car Key ReplacementThe remote clicks the way it always has, but the vehicle no longer locks, unlocks or answers with its usual chirp. Nothing on the dash reacts either. A fading battery inside the fob is the likely reason, even though the fob itself looks and feels completely normal.
Key Fob ProgrammingTwo keys came with the scooter: one for the ignition and steering, an entirely different one for the seat and the storage compartment underneath it, so opening the seat means carrying twice the metal.
Motorcycle & Scooter KeysA locksmith will want to understand the situation first, because a tenant's right to their home is protected and a lockout of a tenant is something only a sheriff enforcing a Landlord and Tenant Board order may carry out. Legitimate reasons do come up: a tenant has asked you to let them in, a vacated unit needs securing, or an emergency requires access. Bring ownership records and be ready to explain the circumstances, and the locksmith will help you handle it properly.
Usually not. Most jammed locks are saved by cleaning the cylinder, fitting a small part such as a tailpiece or spring, or adjusting the door so the bolt has room. A new cylinder is fitted when the plug or shell is corroded through or twisted by forcing, matched to your finish and, where possible, pinned to your current key. A complete new lockset is usually a choice you make rather than a requirement, though some internal failures cannot be serviced in place and call for a full replacement.
What changes depends on the cylinder. Many locks turn when a row of small bottom pins lines up at a precise level, set by the cuts on your key, and during a rekey the locksmith tips those pins out and loads a set that lines up with a different key, cut new for you; some residential cylinders instead reset a side-locking bar without removing any pins. From then on the new key operates the lock and older keys do not, and the hardware on the door stays as it was.
Most of the time, yes. Manipulation reads the wheel pack through the dial by feel, and decoding tools built for a specific lock family read the gate positions directly, both without any lasting effect on the lock. Whether either works depends on the lock's own security rating and condition, since a high-security Group 1 lock resists these methods far longer than an older Group 2 one, but drilling is only used once both routes are ruled out.
They are gathered, tested at each rekeyed door to confirm they no longer work, and then cut through so they can never be used or copied. You can keep the pieces or the locksmith takes them away. Any old key that still operates a door you chose to leave unchanged is handed back and noted on the chart, so it is clear which keys remain live and which are scrap.
Once a cylinder is replaced or rekeyed, any key that was not reissued for the new combination simply stops working on that door. This is the direct answer to a key that walked out with someone who left the business, and it is worth doing across every door that key used to open, not only the one that prompted the call.
Yes, for a vehicle that genuinely has no immobilizer, checked by VIN and equipment rather than assumed from age, since several early-2000s vehicles already shipped with a factory immobilizer and coded key. Where that is the case, it is the simplest key work there is: a blade cut to the factory code from the VIN or to a reading of the door lock, rather than copied from a worn original. If the ignition has become sloppy, the locksmith can rebuild it in the same visit.
This depends on the manufacturer, since each vehicle's memory has a set limit built in, commonly enough for several drivers plus a spare. The visit checks how many the specific vehicle allows and how many are already registered, so a household adding another driver knows whether there is room before a new fob is ordered.
It can, but motorcycle wafer locks vary between manufacturers even when they look similar, and a generic cutter is not always set up to read the specific depths and keyway profile correctly. A copy that is slightly off shows up as a key that catches or needs a wiggle, which is often what brings someone in after trying that route first. Cutting from the lock's actual code avoids that guesswork.
Every key we cut in Westmount is tested in the lock it belongs to before we leave. It sounds obvious, but a key that works on the bench and sticks in the door is a common complaint about lock work. We turn each one, from both sides where the door allows, and adjust the cut or the cylinder until every key slides in and turns cleanly.