That solid click of a bolt seating in its strike is the sound of a job done right. From a single rekey to a whole building's worth of new hardware, we aim for doors that lock as well as they look.
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That solid click of a bolt seating in its strike is the sound of a job done right. From a single rekey to a whole building's worth of new hardware, we aim for doors that lock as well as they look.
We treat a safe the way a good mechanic treats an engine: understand it before opening it. Dial safes, electronic locks and old fire chests each have a manipulation or bypass method that leaves the box usable afterwards. Drilling is a last resort, done at a precise point and repaired properly. Once it is open we change the combination and show you how to set it yourself.
The key you reach for. The door you come home to. Good locksmith work begins with understanding how you use them.
33years in business
24/7open every day
Locksmith services
Sometimes the job is obvious: a key snapped in the cylinder, a deadbolt that spins without catching. Other times you know something is wrong but not what to ask for. Either way, start here. Each service page describes the symptoms, the fix and what to have ready.
Home Lockout ServiceYou stepped out to grab the recycling bin and the door swung shut behind you.
Business Lockout ServiceIt is ten to nine, three staff are on the sidewalk with their coffees, and the key that has opened the glass front door for six years will not turn.
Broken Key ExtractionThe padlock on the shed has been stiff all summer.
Break-In Damage Lock RepairThere is a hole where the cylinder used to be.
Seized & Jammed Lock OpeningEvery time you pull the key out of the side door it comes away gritty.
Lost Keys — Same-Visit RekeyThe spare under the planter by the side door is gone.
Lock RekeyingEvery copy of your house key seems to work a little differently.
Deadbolt InstallationThe old deadbolt has grown lazy.
Lock Replacement & UpgradeThe house is fifteen years old and every exterior door still wears the light hardware the builder fitted: a short bolt, a thin strike held by two small screws, and a knob lock that never suited a street entrance.
Vintage Mortise Lock ServiceThe old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves.
Smart Lock InstallationThe deadbolt is a stiff double-cylinder model that needs a key from both sides, and in the dark hallway finding it is a nuisance.
Gate & Building Entry LocksEvery time the courtyard gate closes, it slams hard enough to rattle the fence panels, and the deadlatch never quite drops into the keeper before the spring yanks it the rest of the way.
Mailbox Lock ReplacementThe mail slot on the shop's exterior wall has a small compartment lock that a former employee still has a key to, months after they left.
A break-in overnight took the cash float and a staff member's bag with her work keys inside it. The glass is being replaced this morning, but the key that opened the door yesterday will still open it tonight unless the cylinders are changed.
Commercial RekeyingSomeone pushed the privacy button on the bathroom door and pulled it shut behind them, leaving the room locked and empty. The little emergency slot on the outside is stripped, and the tiny release key that came with the handle disappeared years ago.
Home Lockout ServiceAfter the attempted break-in the police officer pointed at your door and said the strike plate was held by two short screws. Nobody got in, but you have looked at that door differently every evening since.
High Security LocksHigh security
Homeowners often come to high security after a scare, whether their own or a neighbour's. The advice is the same either way: start with the strike and the bolt, add a cylinder that resists the common tricks, and take control of who can copy the key.
You have lost count of how many people have had a key to your house over the years: cleaners, a contractor, a former partner, the previous owner's family.
The house is fifteen years old and every exterior door still wears the light hardware the builder fitted: a short bolt, a thin strike held by two small screws, and a knob lock that never suited a street entrance.
The old deadbolt has grown lazy.
There is a hole where the cylinder used to be.
Commercial
Commercial doors carry more hardware than most people notice: cylinders, exit devices, closers, strikes, keypads. When one part fails the door stops behaving. We service and replace all of it and set up key systems that survive staff changes.
High security
A customer's rifle safe at the range has a dial that simply will not respond to the combination written on the sales receipt from years ago.
A homeowner inherited a heavy old dial safe from a parent's house, moved it into the new place, and has no idea whether the bolt-work still works, whether the lock is sound, or how it should be anchored.
Sensible optionClean and lubricate the cylinder.
WhyMoisture and old grease thicken below freezing; a cold-rated lubricant keeps the pins moving.
Sensible optionAdjust the strike and hinges for seasonal movement.
WhyFrames shift with freeze-thaw; a strike set for the cold months keeps the door locking year round.
Sensible optionThaw it properly, then seal against water getting in.
WhyForcing a frozen cylinder snaps keys; gentle heat frees it, and a weather cover keeps the water out afterwards.
Sensible optionCommercial Rekeying
WhyTaking over a commercial unit is the moment to make the locks yours.
Sensible optionMaster Key System Design
WhyThe process behind a master key system runs from conversation to chart.
Sensible optionAccess Control Installation
WhyWhere a building has more than one controlled door, a networked system lets each opening run its own schedule: the front office unlocked for regular hours, a stockroom open to two people only, a loading dock released for a delivery window, with the management software tying those schedules together.
Describe the property, the hardware and what has changed, and the visit starts from what you have seen.
01
We ask for something that ties you to the premises: a lease, business card, or a call to the owner. Opening a shop for the wrong person is not a risk we take.
02
Storefront and office locks vary, so we choose the approach that leaves the hardware intact wherever possible. If the lock itself has failed, we tell you before opening it.
03
Once inside we check the lock, cut keys if needed and note anything that should be addressed later so your day can carry on.
Middlesex, Ontario
2021 Census
About 52% of homes in London were built in 1980 or earlier, according to the 2021 Census.
In neighbourhoods of established homes, keys have often been copied many times over many owners. Rekeying every exterior door to one fresh key is the common first job, and it works on old cylinders just as well as on new ones.
Single-detached houses make up about 49% of homes in London (2021 Census).
Mixed housing brings mixed hardware ages as well as types. A locksmith may rebuild a mortise lock on a semi-detached house and then set up a keypad on a townhouse door across the road, and treats each with the care its owner expects.
Yes. A business lockout covers every opening the premises relies on: the rear service door with its exit device, a roll-up shutter and its padlock, the compound gate, a mailbox in the lobby and interior doors such as the cash office or server closet. Mention each one when you call so the right padlock shackles, cores and cylinders are in the van, and so cylinders that should share a key are handled together.
It depends on the hardware and what else is wired to it. A standard storefront cylinder or office lever on a well-hung door is often a short job once authority is confirmed. A high-security cylinder, a frozen lock, a dropped door or a dead access controller adds time, and so does rekeying several doors afterwards. The locksmith gives you a realistic idea on the phone once you describe the door and the situation.
It can be. A cylinder that is worn, a strike plate that has shifted, or a latch that no longer seats squarely will all produce repeat lockouts even though the key looks fine. The locksmith checks the alignment of the door and frame, tests how smoothly the latch throws, and looks at wear inside the cylinder before simply letting you back in. If the hardware is the cause, fixing that during the same visit is usually quicker than calling again next month.
The locksmith confirms that the person ordering the work is entitled to change the locks: the owner, a tenant with the landlord's agreement, or a property or facilities manager for a business. Photo identification and something linking you to the address usually settle it, and for a company a letter or a call to the named contact does the same. It protects you as much as anyone, since the same check stops someone else from changing your locks.
After a break-in, households in London need the door secured tonight and the decisions made later. We come out, board or repair what is damaged, replace or rekey anything that might have been compromised, and leave you with a locked house. Conversations about strike plates and better cylinders wait until the shock has passed and you are ready to have them.
